Hello! Thank you for visiting my store and considering this item for purchase. You will receive the exact same good looking item that you see in the photos. Please inspect photos prior to finalizing your purchase. Check out our store for all our other classic vintage items, memorabilia, toys, and classic electronics! Follow us as we are adding items every single day. Peace of mind promise that will make you Smile! =0) Multipoint Inspection and cleaning We know how important it is for your products to arrive cleaned and fully functioning according to our photos and description. All of our products are cleaned and sanitized prior to being introduced to our customers to the best of our abilities. We take the time to gather the data from all of our products with running rigorous test on all of our electronics to ensure they are accurately represented, whether it is fully function, or it is being sold as is and not working as stated in the description. But keep in mind, we make mistakes sometimes. We are human! If we make a mistake we will do everything in our power to fix it. My entire goal is make sure the buyer is in love with what they buy! Shipping We will guarantee professional shipping that will protect your items with high quality materials that include the following (based on the merchandise we are shipping and not limited to) - Heavy Duty Boxes, Protective Film, Bubble Wrap, Foam Cushions, Foam Blocks, Peanuts, Packing Paper, Bubble Mailers, Corner Guards, Double Boxing and etc. We guarantee that we will have your items shipped on time, and if for some reason your item is hung up somewhere or tracking is not updating for some reason, please feel free to reach out so we can find the answers together. If your package/box arrives and it appears to be damaged physically or by sound, please reach out to us immediately and take photos of the packaging so we are able address the situation with the postal service right away. It is very important to us that your package arrives to you safe and sound Recycle We strive do our very best at doing our part when it comes to repurposing and recycling with materials for shipping our products. We may at times use news paper, magazine pages, paper, random branded boxes, foam cut outs and etc. The good thing is, we will NEVER sacrifice the quality of the shipping and handling! We want all of our wonderful customers to ALWAYS smile when they open their purchased products. Return Policy We guarantee that all of our products are always listed with the 100% intent of being as accurate as we possibly can. There is always a possibility of a typo or an error that can potentially be made on our end without the intent of doing so. We are in the business of making it right for our customer and will always do everything possible to ensure we fulfill our promise of standing behind our products and how they are described with photos and descriptions. Please refer to your particular item you are purchasing but in a general sense we usually offer a ?no questions asked return? if we made the mistake or if the item just isn?t what you need, want, or expected. If item is not functioning or not as described, please reach out prior to opening a return so we are able to assist in finding a solution based on our collective findings. Feel free to reach out to us if you have any questions or if you are looking for anything in particular! Thank you for choosing Havana Concepts! FOLLOW US AND GET EXCLUSIVE COUPONS!